Who This Covers
Senior Friendly Fitness provides fitness and wellness programs for seniors across Belle Glade, South Bay, and the surrounding Glades area. This policy explains what we collect, why, and what you can ask us to do about it. It applies to this website, our classes, and the texts and emails we send.
Information We Collect
We collect only what we need to get you into a class and keep your benefits current:
- Your name, phone number, and email address
- Your Medicare Advantage or health plan name and member ID, when you ask us to check your eligibility
- Which location and programs you are interested in, and your class attendance
- Anything you choose to tell us in a message or on a form
- Basic website usage data, such as which pages are visited
Health Plan Information
We are a fitness provider, not a medical provider, and we do not ask for your medical records. We use plan information for one purpose: confirming whether your plan covers our programs and enrolling you if it does.
To do that, we share the minimum necessary with the benefit administrator for your plan — for example SilverSneakers (Tivity Health), Go365 (Humana), or UnitedHealthcare. We do not sell this information, and we do not use it for advertising.
Links to Your Health Plan
Our Member Resources page links to official websites run by SilverSneakers, Humana, CarePlus, and UnitedHealthcare. Those are separate companies. When you follow one of those links and enter your information, you are on their website under their privacy policy, not ours. We never see what you type there.
Photos and Video in Class
We sometimes photograph or record our classes and events and share those images on our social media and website to show what our community looks like. If you would rather not appear, tell any instructor or call us at 561-446-3430 and we will keep you out of the frame and remove existing images of you where we reasonably can.
Text Messages (SMS)
Senior Friendly Fitness sends text messages only to people who have given us express consent — by submitting a form that says so, giving us your number in person or over the phone, or texting us first. We never buy phone numbers or text people who have not opted in.
If you opt in, you may receive:
- Class reminders, schedule changes, and weather or holiday closures
- Eligibility and enrollment follow-ups you asked for
- Occasional news about programs and community events
Message frequency varies. Message and data rates may apply.
To stop receiving texts, reply STOP to any message. You will get one confirmation and then no further texts. Reply HELP for help, or call us at 561-446-3430.
We do not share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing purposes. Numbers are shared only with the messaging providers that deliver our texts, and only so the message can reach you.
Mobile carriers are not liable for delayed or undelivered messages.
Senior Friendly Fitness sends email to people who asked to hear from us or who are current customers. Every marketing email includes an unsubscribe link. Unsubscribe requests are honored promptly, and always within 10 business days.
Opting out of marketing email does not stop service messages — receipts, schedule changes, or replies to something you asked us about.
Who Else Sees Your Information
We do not sell your personal information. We share it only with:
- Health plans and benefit administrators, to verify and enroll your coverage
- Service providers who run our messaging, email, and website on our behalf
- Anyone we are legally required to share with, such as in response to a lawful request
How We Protect Information
We limit access to personal information to the people who need it to do their job, and we use reputable service providers for payments, messaging, and hosting. No method of storing or transmitting information is perfectly secure, so we cannot promise absolute security.
How Long We Keep It
We keep member and eligibility records for as long as you are active with us and for a reasonable period afterward for our business records. When you ask us to delete information and we are not required to keep it, we do.
Your Choices and Rights
You may ask us to see the information we hold about you, correct it, or delete it. You may opt out of marketing texts or email at any time without affecting the service you receive from us.
To make a request, call us at 561-446-3430 or email seniorfriendlyfitness@gmail.com. We may need to verify your identity before acting on a request about personal information.
Children
Our programs are for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will remove it.
Changes to This Policy
We may update this policy as Senior Friendly Fitness changes or as the law does. The current version is always posted on this page with the date it took effect. Material changes will be made clear before they take effect where the law requires it.
Contact Us
Questions about this policy or your information:
Phone: 561-446-3430
Email: seniorfriendlyfitness@gmail.com
Hours: Monday–Friday, 8AM–5PM
For our current mailing address, call or email us and we will provide it.